Support provider


Support provider

Core competencies for peer support provider:
Mandatory conditions to be a student-supporter (student support provider) at the DigiPsyRes Network:

List of accredited peer supporters

Rules of peer support

Confidentiality: All conversations and information shared in the Peer Support section must be kept confidential. This includes not sharing any identifying information about other users outside of the network.
Respectful Communication: All communication in the Peer Support section must be respectful and non-judgmental. Offensive or discriminatory language will not be tolerated.
No Medical Advice: The Peer Support section is not intended to provide medical advice or treatment. If you or someone you know is experiencing a medical emergency or requires medical attention, please contact your local emergency services or seek medical attention immediately.
No Solicitation: The Peer Support section is not to be used for the solicitation of goods, services, or funding.
Limitations of Peer Support: The Peer Support section is not a substitute for professional counseling or therapy. If you require professional support or have concerns about your mental health, please seek the advice of a qualified mental health professional.

Communication rules

Respectful Communication: All communication within the support network should be respectful and non-judgmental. Offensive or discriminatory language will not be tolerated.
Active Listening: All participants should practice active listening skills, paying attention to what others are saying without interrupting or talking over them.
One Speaker at a Time: During group discussions, only one person should speak at a time. This ensures that everyone has a chance to be heard and prevents the conversation from becoming chaotic or disorganized.
Constructive Feedback: If you have feedback for someone else within the support network, it should be delivered in a constructive and respectful manner. Avoid using accusatory or confrontational language and focus on providing feedback that is helpful and supportive.
No Disruptive Behaviour: Disruptive behaviour, such as shouting or making inappropriate jokes, will not be tolerated within the support network.

Student peer supporters need to be able to stay connected, share concerns, and learn from each other, while staying up to date on upcoming events or activities. Regular and ongoing communication with peers, including weekly teleconferences and e-newsletters, are ways to keep peer supporters engaged.
Successful student peer support network also engages participants proactively through strategies such as face-to-face contact and active initiation of peer support. Peer support networks should also consider engaging with groups who are not well-connected to health services, such as ethnic minorities or people with socioeconomic challenges, as student peer support may be even more successful with these groups.

Activities of the network peer supporters

Trained student support providers (peer advisors) can do the following activities and tasks:

  • Participating as a team member in development of workshop and realization of the workshop with students’ groups (team work under the supervision);
  • Organizing and implementing the programme “Step-by-step…” with new groups of students;
  • Writing text for the DigiPsyRes Magazine and for the blog on the portal;
  • Managing DigiPsyRes Network;
  • Communicating with individual student support seekers;
  • Organizing network meeting with the registered students;
  • Giving advice to the support-seekers /nonprofessional peer advising; it is realized under the supervision on the network;
  • Providing personalized advising and support for students registered on the DigiPsyRes Network.


Becoming a Peer Supporter is a great opportunity to develop communication, problem solving, and critical thinking skills, all while helping other university students:

  • Communicating with the group of support-seekers (grouping based on the same problem);
  • Connecting support-seekers with the professional support services (psychotherapy and psychological counseling; mental health medical institutions; career development centers etc.)
  • Writing bimonthly report for the coordinator, and for the DigiPsyRes University Committee.